More EFKA services online |

The Single Social Security Entity (EFKA) aims to emerge from its adolescence this year and become a mature fund with comprehensive online services. Its management aspires to automate the delivery of pensions and to ensure that a series of important services can be carried out electronically, following the enormous progress made in the last two years.

There are already 53 online service offerings on e-EFKA, serving thousands of employees, employers, retirees, self-employed professionals, farmers and accountants.

Today, it is estimated that an average of 1.1 million transactions are carried out daily electronically between professional or retired policyholders and EFKA, and the management of the latter aims to increase this average rate to between 1.5 million and 2 million a day. It will also reduce daily travel to and from EFKA branches, save staff from having to be physically present at branches every day and allow them to deal with the backlog of applications.

As Minister of Labor Kostis Hatzidakis said, the aim is that all basic services will soon be provided exclusively online, including online appointments, social security clearance issues, etc. Minister’s request for a modern and satisfactory service.

Online services to be added, handled by EFKA Deputy Director Alexandros Varveris, will include automatic submission and issuance of all pensions, main and auxiliary. By June, the social security fund plans to introduce electronic delivery of disability pensions, auxiliary pensions (first old-age pensions and then death benefits), as well as online application and payment. line of temporary sickness or accident benefits for all insured persons.

In addition, during the first half of the year, hundreds of thousands of self-employed people will have the opportunity to complete the voluntary application for social security without having to go to an EFKA agency.

EFKA also intends to become self-sufficient in its online operation, without needing to rely on Intrasoft, the company which for decades has been the main provider of software development and modification of the device. Greek social security.

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